PRIVACY POLICY

Castle Snagging Inspections Ltd

Last updated: 17/01/26

Castle Snagging Inspections Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website or services.

Who We Are

Company name: Castle Snagging Inspections Ltd
Email: alan@castlesnagging.com
Business type: Property Snagging & Inspection Services
Location: United Kingdom

We are the “data controller” for the purposes of UK data protection law.

What Information We Collect

We may collect and process the following data:

Name
Email address
Phone number
Property address
Booking and enquiry details
Any information you provide via contact forms or email
Website usage data (via cookies and analytics)

How We Use Your Data

We use your data to:

Respond to enquiries
Provide inspection services
Arrange bookings and reports
Communicate with you about your inspection
Improve our website and services
Meet legal and regulatory obligations

We do not sell or share your data for marketing purposes.

Legal Basis for Processing

We process personal data under:

Contractual necessity
Legitimate interests
Legal obligations
Consent (where required)

Data Storage & Security

Your data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse.

How Long We Keep Your Data

We only keep personal data for as long as necessary:

Inspection records: retained for legal and professional purposes
Enquiries: retained for a reasonable period
Financial records: retained as required by law

Your Rights

Under UK GDPR, you have the right to:

Access your data
Request correction or deletion
Object to processing
Request data portability
Withdraw consent

To exercise your rights, contact: alan@castlesnagging.com

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control cookies via your browser settings.

Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.